Reference

How 88ka Handles Your Personal Information

This Privacy Policy sets out what data we collect when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use our platform — and exactly what we do with it.

Account data protectionJazzCash, Easypaisa, Raast payment dataYour right to access and deleteCookie and device dataContact us to make changes
88ka How 88ka Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to access the data we hold on your account, request a correction, or ask us to delete your information, you can reach our support team directly. We handle all privacy requests through the channels below. When you write in, include your registered contact number so we can locate your account and respond to the right person. Responses are sent to the contact detail on your account.

Live Chat Open the chat widget on any page of the platform. Share your account number and your privacy request and our team will pick it up.
Email Support Send your data access or deletion request to our support address. Include your registered mobile number so we can match your account record.
In-Account Request Log into your account, go to Account Settings, and submit a data request directly. This creates a tracked ticket visible to you and our team.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures at every point where your data moves — from the moment you enter your phone number at registration to when a Raast payment confirmation lands in your account wallet. Our approach covers four areas: how data is stored, how long we keep it, how cookies work on the platform, and how you can request changes at any time.

Account Security

Your account is protected by OTP verification on login. Any session from an unrecognised device triggers an additional check before access is allowed.

Cookie Use

We use session cookies to keep you logged in and analytical cookies to understand which parts of the platform you visit. You can manage cookie preferences in your browser settings.

Data Retention

We keep your account data for as long as your account is active and for any period local law in Pakistan requires after closure. Once that period ends, records are deleted or anonymised.

Your Rights

You can ask us to show you the data we hold, correct any error, or delete your account record. Submit your request through live chat, email, or the in-account settings page.

Frequently Asked Questions About This Policy

These are the questions we hear most often about how 88ka handles personal data. If your question is not covered here, reach out through live chat or email and we will respond to your registered contact detail.

We collect your name, mobile number, and the payment method you register — JazzCash, Easypaisa, or Raast. Device type and session logs are also recorded for account security purposes.

Payment data is shared only with the processor needed to complete your transaction. We do not sell or pass your JazzCash, Easypaisa, or Raast details to advertisers or unrelated third parties.

We retain records for as long as local law in Pakistan requires after account closure. Once that obligation ends, your data is deleted or anonymised — no longer held in identifiable form.

Log into your account and go to Account Settings to submit a data access request, or contact us via live chat or email. Include your registered mobile number so we can locate your record.

Yes. Submit a deletion request through live chat, email, or Account Settings. We process requests in line with our retention obligations under applicable local law before removing your record.

We use session cookies for login continuity and analytical cookies to see which sections of the platform are used most. You can adjust or block cookies through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.